Financial Institution Data Matches – Insurance Claims

Effective January 1, 2018 insurance companies doing business in Oregon must comply with ORS 25.643 and the corresponding rule §137-055-4510.  The law requires that insurance companies must match when a parent who owes support is asserting a claim under a liability insurance policy or uninsured motorist policy issued by an insurer that is authorized to do business in Oregon.  To comply with this new law, insurers must participate in a data exchange program through the federal Office of Child Support Services (OCSS) or directly with the Oregon Department of Justice.

Before paying a claim, insurers must notify the Oregon Child Support Program at the Department of Justice at least three business days before disbursing funds if the insurance company has not previously provided the claim information through the data exchange program. Oregon law includes a “non-liability clause” for insurers that engage in data-matching in good faith.

Insurers can send notices of pending disbursements for previously unmatched cases to the following contact. The notice must be sent via encrypted electronic mail or secure facsimile.

Oregon Child Support Program
Special Collections
Oregon Department of Justice
Email: ChildSupportGarnishmentQuestions@doj.oregon.gov
Phone: 503-986-2518
Fax: 503-378-6012

Insurance companies authorized to do business in Oregon must comply with the new data-matching requirements through one of the following methods:

• Contact the federal Office of Child Support Services (OCSS) at insurancematch@acf.hhs.gov. OCSS conducts the Insurance Match program that partners with insurers and state agencies to conduct data matches. Information on matched individuals is then sent to the state’s child support agency responsible to collect child support.
• Enter into an agreement with the Oregon Department of Justice to develop and operate a data match system using an automated data exchange:

Contact:

Oregon Child Support Program
Contracts Office
Oregon Department of Justice
Email: ChildSupportContracts@doj.oregon.gov
Phone: 503-947-4386

Statutory and other authority, see: ORS 25.640 & ORS 25.643 & Financial Institutions Data Matches – Insurance Claims rule OAR 137-055-4510.