Set Up ACH Child Support Payments
Employers may opt to make child support payments to the Oregon Child Support Program through bank-to-bank Automated Clearing House (ACH) transfer.
Contact your bank or payroll provider to determine if ACH transfer services are available. If so, complete and send a Request for Bank Information & Authorization (PDF) » to us at the address or fax number below.
To speed the process, we require a one-time reconciliation of employee (parent who pays support or “obligor”) case information. Please provide the following information to the Oregon Child Support Program by fax or mail:
- Employee name
- Employee Social Security number
- 15-digit Oregon child support case number
Upon receipt of the completed request, we will send a signed authorization document with the State of Oregon bank account information, which you will need to set up the ACH transfer.
We recommend a test file (pre-note) for zero dollars be sent before submitting your first payment.
The record layout is described in ACH Credit Record Layout.
ACH User Guide for Child Support Payments
Contact Us
If you have questions regarding the ACH credit or debit process, please see our FAQ page, or contact Employer Services at:
Phone: 866-907-2857
Fax 877-877-7416 for questions about new hire reporting, income withholding from wages, terminations, and medical support.
Email ChildSupportEmployerServices@doj.oregon.gov for questions about income withholding from wages, medical support, and new hire reporting questions.
Email ChildSupportACHEmployerQuestions@doj.oregon.gov for electronic payment questions.