Financial Institutions and Lending
Before you get a mortgage, a credit card, or any other loan, read the fine print. What are the terms of the offer? Will your interest rate rise after the first year? Will your interest rate rise if you miss one payment? What is the annual percentage rate (APR)? Know what you are signing up for before you sign on the dotted line.
Each year, a financial institution must send its customers a privacy notice. It is usually mailed in the same envelope as a monthly statement. This privacy notice will detail the financial institution's privacy policy. If the financial institution shares your information with companies not affiliated with it, the notice will give you instructions on how you can opt-out of this sharing of information.
For more information about disputing a charge, see Credit and Debit Cards
For more information about mortgages and foreclosures, see Mortgage and Foreclosure Fraud
Do you have a complaint against a national bank or financial institution? Please contact the Department of Consumer and Business Services, Division of Finance and Corporate Securities to file a complaint.
Applicable Federal Law
- Gramm-Leach Bliley Act (15 U.S.C. 6801-6809 and 6821-6827)
- Truth in Lending Act (15 U.S.C. 1601-1667f)
- Fair Credit Reporting Act (15 U.S.C. 1681-1681(u))
- Electronic Fund Transfer Act (15 U.S.C. 1693-1693r)
- Fair Credit Billing Act (15 U.S.C. 1666-1666j)
